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PayPal Payflow Processing Terms and Conditions
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PAYFLOW LINK SERVICES AND PAYFLOW PRO SERVICES
TERMS AND CONDITIONS
THIS PAYFLOW LINK SERVICE AND PAYFLOW PRO SERVICE TERMS AND CONDITIONS (THE "TERMS" or "AGREEMENT") IS ENTERED INTO BETWEEN YOU, THE ENTITY OR INDIVIDUAL SIGNING UP FOR OR REGISTERING TO USE THE ON-LINE PAYMENT TRANSACTION SERVICES (HEREINAFTER "YOU" OR "MERCHANT"), AND PAYPAL, INC. ("WE", "US" OR "PAYPAL"), THE COMPANY THAT PROVIDES THE PAYFLOW LINK OR PAYFLOW PRO ON-LINE PAYMENT TRANSACTION SERVICES ("SERVICES"). THE TERMS BELOW ARE IN CONSIDERATION OF YOUR ACCESS TO AND PAYPAL'S PROVISION OF THE SERVICES AND SHALL GOVERN YOUR USE OF THE SERVICES.
IF YOU HAVE ALREADY AGREED IN WRITING TO TERMS AND CONDITIONS RELATING TO THE PAYFLOW LINK OR PAYFLOW PRO SERVICES, THEN THOSE TERMS WILL SUPERSEDE THESE ONLINE TERMS AND CONDITIONS; PROVIDED THAT FOR ANY NEW AND ADDITIONAL TERMS RELATING TO NEW OR ADD-ON SERVICES, THESE ONLINE TERMS WILL GOVERN AND SUPERSEDE ANY PREVIOUSLY AGREED TERMS RELATING TO THE PAYPAL PAYFLOW LINK OR PAYPAL PAYFLOW PRO SERVICES.
- Introduction. Sections 1 through 15 apply to any and all PayPal Services that you purchase under the Agreement. The additional terms and conditions set forth in the attached schedules to the Terms, if any, apply only to customers (i) whose resellers are authorized to resell such services, and (ii) who have purchased the Add-On Services referenced in those schedules, which are incorporated by this reference. In the event of any inconsistency between the terms of Sections 1 through 15 and the terms of the schedules, the terms of the schedules shall control with regard to the applicable Add-On Service. IMPORTANT NOTICE CONCERNING BUNDLED SERVICES: If you purchase PayPal services that are sold together as a "bundled" package, as opposed to your purchasing such services separately), termination of any part of the services may result in termination of all PayPal services provided as part of the bundled package, unless arrangements are made to pay for the services separately. Please see Section 7 of the Terms for termination terms.
- Definitions.
- "Add-On Service" shall mean an additional service for use in conjunction with the Services that are subject to additional fees and additional terms and conditions governing use. The terms and conditions for Add-On Services that are made generally available to merchants by PayPal and for which You enroll are set forth in a separate schedule to the Terms, attached at the end of the Terms.
- "Financial Institution" shall mean banks or financial institutions having business relationships with one or more Financial Processors that have agreed to evaluate and provide merchant accounts and payment authorization services to merchants.
- "Financial Processor" shall mean an entity with which PayPal has established a relationship that performs the back-end authorization and processing of Transactions between the Merchant's Financial Institution and the cardholder's bank.
- "Services" shall mean the Payflow Link or Payflow Pro services used by Merchant and any Add-On Services specifically described in the Terms. Current descriptions of the Payflow Link and Payflow Pro services can be found at the URL: https://www.paypal.com/cgi-bin/webscr?cmd=_payflow-gateway-overview-outside.
- "Software" shall mean the object code version of PayPal's client Software Development Kit ("SDK"), HTML code, application programming interfaces (APIs), related documentation and other client software or code which PayPal provides to Merchant, including updates, to enable PayPal to provide the Services to Merchant. Unless otherwise specified, Software shall not include any source code. The Software is proprietary to PayPal and is licensed to Merchant under a separate SDK License Agreement at the time of download.
- "Transaction" shall mean information related to the purchase of goods and services from Merchant by a third party. Specifically a Transaction is an authorization, delayed capture, sale or credit data transmission between PayPal and its back end processors.
- "PayPal Manager Web Site" means PayPal's online account management tools for merchants for the Payflow Link and Payflow Pro services that are part of the Services.
- Merchant Obligations. Merchant shall be solely responsible for:
a. Establishing, hosting and maintenance of its Web site(s) and its connection to the Internet (the "Merchant Web Site(s)"), fulfilling all orders for products and services sold by Merchant to its users on the Merchant Web Site(s) or otherwise, including without limitation transmitting Merchant's registration information and Transaction data to PayPal servers via the PayPal web site and ensuring that the data transmitted in conjunction with the Services and for enrollment for the Services is accurate, complete and in the form as requested by PayPal, and is not corrupted due to Merchant's systems. Merchant is also responsible for reviewing the Transactions in its account on a regular basis and notifying PayPal promptly of suspected unauthorized activity through its account;
b. Establishing and maintaining a commercial banking relationship with one or more Financial Institutions; c. Keeping its user name and password confidential. Merchant shall notify PayPal immediately upon learning of any unauthorized use of its user name or password;
d. Maintaining commercially reasonable business practices in conjunction with use of the Services, ensuring the security and privacy of its customer data and complying with all applicable laws and regulations with respect to its use of the Services. Merchant represents and warrants that it shall comply with all applicable privacy, consumer and other laws and regulations with respect to its (i) provision, use and disclosure of the Data; (ii) dealings with the users providing the Data; and (iii) use of the Services;
e. Updating to the most current Software and comply with PayPal requests for reasonable action on Merchant's part, to the extent necessary, to maintain security and integrity of the Services.
- Services. Subject to the provisions of the Terms, and provided PayPal receives payment for the applicable Services from the PayPal authorized reseller on Merchant's behalf, PayPal agrees to (a) provide to Merchant the Services requested and used by Merchant, including without limitation the transmission of Transaction information to financial processors with whom PayPal has established a relationship, and (b) provide Merchant with access to standardized reports regarding Merchant's Transactions processed using the Services and certain reporting tools to assist Merchant in accounting activities. PayPal hereby grants to Merchant the right to access and use the Services in accordance with the Terms. Merchant agrees, and hereby represents and warrants that Merchant shall (A) use the Services in accordance with the applicable user guides and other documentation; and (B) not use or permit others to use information obtained through the use of the Services for any purpose other than in conjunction with the Services and in a manner described in the documentation for the Services.
- Modification of Terms; Changes to Services. Except as otherwise provided in this Agreement, Merchant agrees, during the term of this Agreement, that PayPal may: (a) revise the terms and conditions of this Agreement, including without limitation modifying the service fees or payment
terms; and/or (b) change part of the Services provided under this Agreement at any time. Any such revision or change will be binding and effective either, at PayPal's sole discretion, 30 days after posting of the revised Agreement or change to the Services on the PayPal Manager Web Site, or upon electronic or written notification to you. You agree to periodically review the PayPal Manager Web Site, including the current version of this Agreement available on the PayPal Manager Web Site, to be aware of any such revisions. If you do not agree with any revision to the Agreement, you may terminate this Agreement at any time by providing us with notice as set forth in this Agreement. Notice of your termination will be effective on receipt and processing by us. Any fees paid by you if you terminate your Agreement with us are nonrefundable, except as otherwise expressly stated herein, but you will not incur any additional fees. By continuing to use PayPal services after any revision to this Agreement or change in Services, you agree to abide by and be bound by any such revisions or changes. We are not bound by nor should you rely on any representation by any agent, representative or employee of any third party that you may use to apply for our Services; or in information posted on our Web site of a general informational nature.
- Support.
a. PayPal agrees to provide its registered Payflow Link Services Merchants email support, via e-mailing payflow-support@paypal.com, 24 hours per day, seven days per week (except PayPal holidays); Web-Based support at https://www.paypal.com/payflow-support; and within the First 30 days of registering for a Payflow account, basic telephone support (via a toll-free telephone number) during PayPal extended business hours of 5:00 a.m. to 6:00 p.m., Monday through Friday, Pacific Standard Time (except PayPal holidays).
b. PayPal agrees to provide its registered Payflow Pro Services Merchants email support, via e-mailing payflow-support@paypal.com, 24 hours per day, seven days per week (except PayPal holidays); Web-Based support at PayPal https://www.paypal.com/payflow-support and ongoing basic telephone support (via a toll-free telephone number) during PayPal extended business hours of 5:00 a.m. to 6:00 p.m., Monday through Friday, Pacific Standard Time (except PayPal holidays).
c. Support for Payflow Link and Pro Merchants.
i. Response Times: PayPal will use commercially reasonable efforts to respond to all support calls and emails as quickly as possible.
ii. Resolution: PayPal shall use commercially reasonable efforts to resolve service interruptions which are within the control of PayPal.
iii. Reports: At no additional cost, PayPal will make Payflow's standard reports and information regarding transaction activity within certain parameters available for access by PayPal Payflow Merchants via a specially designated web site ("Manager"). PayPal will restrict access to Manager through the use of an authentication mechanism. Merchants are responsible to maintain the privacy of their login codes and passwords used for identification and authentication.
d. Primary Merchant Contact: In order to obtain the support set forth above, the Merchant shall designate and provide to PayPal, a representative ("Primary Contact"), along with a contact phone number and email address, who shall act as the Merchant's support liaison. The Primary Contact is the contact provided most recently as a Primary Contact in Registration, PayPal Manager, or to PayPal Business Services. If the Primary Contact is not available, the Merchant may designate alternate representatives until such time as the Primary Contact is again available provided it notifies PayPal Business Services of the names, phone numbers, and email addresses of the alternate Primary Contacts. The Primary contact will be used to validate a merchant trying to talk with PayPal's support team. Merchant is responsible for providing PayPal with the most current contact information for its Primary Contacts in order to obtain the PayPal technical support. PayPal shall contact Merchant's Primary Contact and secondary contact designated in the PayPal Manager to the extent necessary to carry out this Agreement's purpose.
- Termination.
7.1 Merchant may cancel the Services through its authorized PayPal reseller. PayPal may suspend or terminate the performance of the Services: (a) Following ten (10) days prior electronic or written notice from PayPal or its authorized reseller (such as an overdue invoice) (i) if Merchant
breaches the Agreement, (ii) perpetrates fraud, (iii) if Merchant causes or fails to fix a security breach relating to the Services, (iv) if Merchant fails to comply with PayPal's best practices requirements for security management or to respond to an inquiry from PayPal or its authorized reseller, concerning the accuracy or completeness of the information Merchant is required to provide to enroll for the Services, (v) if PayPal reasonably suspects fraudulent activity on Merchant's payment services account, (if such breach is not cured within such 10-day period), (vi) in the event that certain third party licenses or access to third party components of the Services are terminated, or (vii) for non-payment of fees due to PayPal for the Services; or (b) Immediately, without prior notice, if PayPal reasonably believes Merchant's breach compromises the security of the Services in any material fashion, if fraudulent Transactions are being run on your account, or Merchant's reseller, financial processor or Financial Institution with which Merchant has a merchant account requires such termination or suspension. Additionally, PayPal may immediately suspend the Services to Merchant, without prior notice, until PayPal has received the fees due for the applicable Services.
7.2 Effect of Termination. Each party will be released from all obligations and liabilities to the other occurring or arising after the date of such termination, except that any termination of this Agreement will not relieve PayPal or Merchant from any liability arising prior to the termination of this Agreement. To the extent permitted by applicable law, you agree that upon termination for any reason, we may delete all information relating to your use of the Service. In the event that the PayPal authorized reseller with which Merchant has entered into a business relationship for the Services ceases to be an authorized reseller of PayPal, Merchant may continue to access the Services as mutually agreed by Merchant and PayPal. Notwithstanding the foregoing, the provisions of Sections 7 and 9-15 will survive any termination of this Agreement. Merchant shall cease using all Services and return any PayPal materials to PayPal or its PayPal authorized reseller.
- Other Services. Merchant's use of PayPal services other than those paid for by Merchant directly to PayPal or to an authorized reseller of PayPal shall be subject to Merchant's payment of additional fees, and Merchant will be invoiced for the standard fees associated with such services. Invoices are payable net-30 days from date of receipt by Merchant. This includes "Add-On Services".
- Warranty Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAYPAL MAKES NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICES PROVIDED PURSUANT TO THE TERMS, AND ALL SUCH WARRANTIES AND CONDITIONS, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE AND NON-INFRINGEMENT ARE HEREBY EXPRESSLY DISCLAIMED BY PAYPAL, EXCEPT ANY IMPLIED CONDITION OR WARRANTY THE EXCLUSION OF WHICH WOULD CONTRAVENE ANY STATUTE (INCLUDING THE TRADE PRACTICES ACT 1974 (CTH)) OR CAUSE ANY PART OF THIS CLAUSE TO BE VOID (NON-EXCLUDABLE CONDITION). PAYPAL'S LIABILITY TO MERCHANT FOR BREACH OF ANY EXPRESS PROVISION OF THIS AGREEMENT OR ANY NON-EXCLUDABLE CONDITION IS LIMITED, AT PAYPAL'S OPTION, TO REFUNDING THE PRICE OF THE GOODS OR SERVICES IN RESPECT OF WHICH THE BREACH OCCURRED OR TO PROVIDING, REPLACING OR REPAIRING THOSE GOODS OR PROVIDING THOSE SERVICES AGAIN (EXCEPT FOR GOODS OR SERVICES OF A KIND ORDINARILY ACQUIRED FOR PERSONAL, DOMESTIC OR HOUSEHOLD USE OR CONSUMPTION, IN RESPECT OF WHICH PAYPAL'S LIABILITY IS NOT LIMITED UNDER THIS AGREEMENT). MERCHANT ACKNOWLEDGES THAT PAYPAL HAS NOT REPRESENTED OR WARRANTED THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE OR WITHOUT DELAY OR WITHOUT COMPROMISE OF THE SECURITY SYSTEMS RELATED TO THE SERVICES.
- Indemnification. Merchant will indemnify, defend and hold harmless PayPal, its officers, directors, agents and employees, from and against any and all claims, losses, demands, liabilities, damages, costs and expenses (including reasonable attorneys' fees), either arising out
of or relating to (a) the breach of any representation or warranty by Merchant, (b) the sale or use of any product or services sold by Merchant, (c) claims brought or damages suffered by any Financial Institution, customer, or prospective customer of Merchant relating to Merchant's or its agents' misuse of the Services or (d) the breach of the Terms or any representation or warranty by Merchant.
- Limitation of Liability. Merchant acknowledges that PayPal is not a bank or credit reporting institution. PayPal is responsible only for providing data transmission to effect certain payment authorizations for Merchant and is not responsible for the results of any credit inquiry, the operation of web sites of ISPs or Financial Institutions or the availability or performance of the Internet, or for any damages or costs Merchant suffers or incurs as a result of any instructions given, actions taken or omissions made by Merchant, Merchant's financial processor(s), Merchant's Financial Institution or any ISP. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL PAYPAL HAVE ANY LIABILITY TO MERCHANT OR ANY OTHER THIRD PARTY FOR ANY LOST OPPORTUNITY OR PROFITS, INJURY TO ANY CUSTOMER RELATIONSHIP, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES ARISING OUT OF THE TERMS, UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY, AND WHETHER PAYPAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN ANY CASE, PAYPAL'S ENTIRE LIABILITY (INCLUDING LIABILITY FOR NEGLIGENCE) UNDER ANY PROVISION OF THE TERMS OR IN RELATION TO THE SERVICES SHALL NOT EXCEED IN THE AGGREGATE THE TOTAL OF THE FEES PAID TO PAYPAL ON BEHALF OF MERCHANT FOR THE SERVICES. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
- Privacy.
12.1 The PayPal Privacy Statement. Our privacy statement for the Services is located on our Web site at http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside and is incorporated herein by reference, as it is applicable to the Services. The privacy statement sets forth your and our rights and responsibilities with regard to your personal information. 12.2 Use of the Data. You acknowledge and agree that in the course of providing the Services, PayPal will capture certain transaction and user information (collectively, the "Data"). You agree to provide to PayPal, and PayPal shall capture, only the Data that is required by the Payment Software and is necessary for PayPal to provide the Services. PayPal shall not disclose Data to third parties or use the Data, except that PayPal shall have the rights (a) to use the Data as necessary to perform the Services contemplated in the Terms (including distributing the Data to third parties providing services requested by you); (b to maintain the Data as long as necessary or as required by law and used internally for record keeping, internal reporting, and support purposes; (c) to compile and disclose Data in the aggregate where individual merchant Data is not identifiable, including without limitation, calculating merchant averages by region or industry; and (d) to provide the Data as required by law or court order, or to defend PayPal's rights in a legal dispute. You represent and warrant that you have provided notice to, and obtained consent from, any third party individuals whose personal data you supply to us as part of our services with regard to: (w) the purposes for which such third party's personal data has been collected, (x) the intended recipients or categories of recipients of the third party's personal data, (y) which parts of the third party's data are obligatory and which parts, if any, are voluntary; and (z) how the third party can access and, if necessary, rectify the data you hold about them. You further agree to provide such notice and obtain such consent with regard to any third party personal data you supply to us in the future. We are not responsible for any consequences resulting from your failure to provide notice or receive consent from such individuals nor for your providing outdated, incomplete or inaccurate information.
- CONFIDENTIALITY
13.1 Confidential Information. "Confidential Information" means any confidential, trade secret or proprietary information (which may be business, financial or technical information) disclosed by
one party to the other under this Agreement, directly or indirectly through authorized resellers, that is marked confidential or if disclosed orally designated as confidential at the time of disclosure or that should be reasonably understood to be confidential. All source code and the terms of this Agreement will be considered Confidential Information.
13.2 Confidentiality Obligations. Each party shall not disclose to any third party or use any Confidential Information disclosed to it by the other except as expressly permitted in this Agreement and for purposes of performing this Agreement, and shall take reasonable measures to maintain the confidentiality of all Confidential Information of the other party in its possession or control, which shall in no event be less than the measures it uses to maintain the confidentiality of its own proprietary information or Confidential Information of similar importance. Each party further agrees to use the other party's Confidential Information only for the purpose of its performance under this Agreement.
13.3 Limitation of Confidentiality. The Obligations set forth in Section 13.2 ("Confidentiality Obligations") above do not apply to information that (a) is in or enters the public domain without breach of this Agreement, (b) the receiving party lawfully receives from a third party without restriction on disclosure and without breach of a nondisclosure obligation, (c) the receiving party knew prior to receiving such information from the disclosing party or develops independently without access or reference to the Confidential Information, (d) is disclosed with the written approval of the disclosing party, or (e) is disclosed five (5) years from the effective date of termination or expiration of this Agreement.
13.4 Exceptions to Confidentiality. Notwithstanding the Confidentiality Obligations set forth in Section 13.2 above, each party may disclose Confidential Information of the other party to the extent required by a court of competent jurisdiction or other governmental authority or otherwise as required by law but only after alerting the other party of such disclosure requirement and, prior to any such disclosure, allowing (where practicable to do so) the other party a reasonable period of time within which to seek a protective order against the proposed disclosure, or on a "need-to-know" basis under an obligation of confidentiality substantially similar in all material respects to those confidentiality obligations in this Section 13 to its legal counsel, accountants, contractors, consultants, banks and other financing sources.
- Proprietary Rights. Except as otherwise set forth herein, all right, title and interest in and to all, (a) registered and unregistered trademarks, service marks and logos; (b) patents, patent applications, and patentable ideas, inventions, and/or improvements; (c) trade secrets, proprietary information, and know-how; (d) all divisions, continuations, reissues, renewals, and extensions thereof now existing or hereafter filed, issued, or acquired; (e) registered and unregistered copyrights including, without limitation, any forms, images, audiovisual displays, text, software and (f) all other intellectual property, proprietary rights or other rights related to intangible property which are used, developed, comprising, embodied in, or practiced in connection with any of the Services identified herein ("PayPal Intellectual Property Rights") are owned by PayPal or its licensors, and you agree to make no claim of interest in or ownership of any such PayPal Intellectual Property Rights. You acknowledge that no title to the PayPal Intellectual Property Rights is transferred to you, and that you do not obtain any rights, express or implied, in the PayPal or its licensors' service, other than the rights expressly granted in this Agreement. To the extent that you create any Derivative Work (any work that is based upon one or more preexisting versions of a work provided to you, such as an enhancement or modification, revision, translation, abridgement, condensation, expansion, collection, compilation or any other form in which such preexisting works may be recast, transformed or adapted) such Derivative Work shall be owned by PayPal and all existing and future copyright and other right, title and interest in and to each such Derivative Work are assigned to, and shall automatically vest in, PayPal. PayPal shall have no obligation to grant you any right in any such Derivative Work. Merchant shall not disassemble, decompile, decrypt, extract, reverse engineer, prepare a derivative work based upon, distribute, or time share the Services or any components thereof, or otherwise apply any procedure or process to the Services or components thereof in order to ascertain, derive, and/or appropriate for any reason or purpose, the source code or source listings or any algorithm, data, process, procedure or other information contained therein.
Merchant shall not rent, sell, resell, lease, sublicense, loan or otherwise transfer the Services or components thereof.
- Miscellaneous. Disputes; Governing Law. This Agreement will be governed by and construed in accordance with the laws of the State of California, USA without reference to its conflicts of laws principles. Each party consents to the exclusive venue and jurisdiction of the appropriate state or Federal courts in Santa Clara or San Francisco, California for any dispute arising out of or related to this Agreement. The parties hereby waive any right to jury trial with respect to any action brought in connection with this Agreement. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. Severability. If any provision of the Terms shall be deemed invalid or unenforceable, in whole or in part, the Terms shall be deemed amended to delete or modify, as necessary, the invalid or unenforceable provision to render it valid, enforceable, and, insofar as possible, consistent with the original intent of the parties. Force Majeure. Neither party will be liable for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. No Waiver. The failure of a party, at any time or from time to time, to require performance of any obligations of the other party hereunder shall not be deemed a waiver and shall not affect its right to enforce any provision of the Terms at a subsequent time. Amendment. Only a writing signed by authorized executives of PayPal may amend any provision of the Terms. Independent Entities. The relationship of PayPal and Merchant is that of independent contractors. Neither party nor their employees, consultants, contractors or agents are agents, employees or joint ventures of the other party, nor do they have any authority to bind the other party by contract or otherwise to any obligation. No Third Party Beneficiaries. No provisions of the Terms are intended nor shall be interpreted to provide or create any third party beneficiary rights or any other rights of any kind in any other party. Suppliers Rights. Notwithstanding the foregoing, PayPal's suppliers of Services delivered hereunder shall enjoy the same disclaimers of warranty, limitations on liability and similar exculpatory provisions with respect to such product(s), as does PayPal. Entire Agreement. The Terms constitutes the entire understanding and agreement of the parties with respect to the subject matter hereof and supersede all prior and contemporaneous agreements or understandings between the parties with respect to the products and services licensed and/or used by Merchant hereunder, including without limitation any Add-On Services; except for written agreements between Merchant and its PayPal authorized reseller relating to the Services excluding any Add-On Services. Export Restrictions. Merchant acknowledges and agrees that it shall not import, export, or re-export directly or indirectly, any commodity, including Merchant's products incorporating or using any PayPal products in violation of the laws and regulations of any applicable jurisdiction. No Assignment. Merchant may not assign this Agreement without the prior written consent of PayPal.
- ADD-ON SERVICES SCHEDULES
Schedule A
American Express Direct Processing (v1) (If commercially available)
Merchant shall be solely responsible for:
a. Access Via eCommerce Application. You understand and agree that if you install a third party eCommerce application or your own custom integration on your web site through which you access the PayPal services, it is your responsibility to comply with or select an eCommerce application that complies with the most current American Express standards and operational requirements. In addition, it is your responsibility to keep your systems in good working order and to repair and correct any deficiencies, errors, or defect promptly during the term of the Terms if notified by PayPal or American Express that such repair is necessary for the PayPal services to operate properly and in accordance with American Express requirements. PayPal will promptly notify you of American Express required changes to your system. You understand and agree that your failure to perform these functions may result in your inability to process such transactions through PayPal or in PayPal or American Express suspending or terminating your right to access the PayPal services.
b. Inability to Access Service. You agree to notify PayPal immediately of online processing problems, including but not limited to providing PayPal's customer service department with notice within forty-eight (48) hours of your using voice authorizations for your transactions that you would otherwise send through PayPal's online payment services gateway.
c. Additional Limitation of Liability. In no event shall PayPal be liable for transaction processing and other services performed by American Express.
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